FAQs ONLINE CLASSES

Below you will find answers to many of the questions you might ask yourself before registering to a class. In accordance with my Terms of Service, I do not offer any refunds and I hope to have provided enough information here, and on each class description page, for you to make an informed decision before making this commitment. For additional questions, please contact me

How do I sign up for your courses?

All my courses are hosted on a platform called Thinkific. You have to make an account with a the password in order to pay and to sign up for the course. Don’t forget your password, you will need it every time you want to sign in to the class. Click here to see the different steps to sign up for a class: Sign up procedure

When does the course start and finish?

The course is an instant access class. You will be provided with access to all content immediately and can work through the content at your own pace.

How do your online classes work?

The workshops are e-courses, hosted online, and members get an individual, private account to access all their classes.

All e-courses are self-study and self-paced. Paid classes have lifetime access (as per our terms of service, "lifetime" means for as long as our business is up and running). The videos are all prerecorded, so you can watch them whenever you want, and as many times as you wish. You may keep all content. Some videos are downloadable.

What if I am unhappy with the course?

Once you are enrolled in the course I am unable to offer a refund. I encourage you to contact me if you have any questions about the course prior to signing up.

What level is this course suitable for?

It is suitable for any one who wants to paint figurative art with oils and cold wax medium. The most important is that you are enjoying the journey. As this technique is new to many of us, I encourage you to play, practise, explore and give yourself time to learn. I am there to guide you in your projects.

Do I need high speed internet for the course?

Yes, you will need a good internet connection to view and/or download the video content for this course.

Will there be an online community for this class?

Yes, I encourage you to share all your questions and beautiful work in the private Facebook group "Cold Wax Creative Community". You can also post your work on instagram, using the #coldwaxcreatives

Once I sign up, how do I get my log in details?

You will have to create an account on my hosting platform Thinkific. Once you have created your account, you pay for the class and have direct access if the classroom is already open. Don’t forget the email adresse and the password that you used for your account, you will use this to sign in for your class. Sign up procedure

How long will the class and videos be available? are the videos downloadable?

You get lifetime access to the classroom and videos. "Lifetime" technically means for as long as my business is up and running. You can watch the videos within the classroom as many times as you wish and the some of the videos are downloadable. Make sure that your internet connection allows you to smoothly stream high resolution videos online. Refunds will not be made after registration.

Do you do refunds?

No. All sales are final and no refunds will be issued after you register, so please make sure you understand and agree to our terms of service and our privacy policy before signing up.

Don’t hesitate to contact me if you have more questions!